It is also being applied for SIM that is known to be defective and is already beyond the warranty period or SIM that is in need to be upgraded. However, upgrading SIM card is only optional and can be obtain upon by owner's request.
If your SIM card was damaged and it is a new one. Asking for replacement is only for free within 7 days after purchased was made.
You only have to bring the original copy of Official Receipt for proof of validation at any Smart Wireless Center.
Things Needed for Replacement Process
- Fill up Affidavit of Loss.
- 2 valid ID.
- Proof of ownership (e.g. SIM casing or Smart Money Card that linked to the lost SIM)
- SIM replacement fee (P40).
Looking to the way of how SIM cards reduced it's selling price it is really helpful to retain the same phone number for a lower fee. Probably, Network Providers did this to ensure and to minimize the possible switching of every subscribers to their competitors.
Please refrain to read also the original and late replacement process of prepaid Smart Prepaid SIM on Smart Website.